Nhân viên, Tuyển dụng

ACET tuyển dụng Student Counsellor

Position: Student Counsellor
Line Report: Sales Centre Manager
Working Location: Hanoi/ Ho Chi Minh City
Key Responsibilities:
  • Efficient and high quality supporting and managing the implementation of Sales and Customer care at the center
  • Responsible for sales management and customer care to all internal and external customers
  • Quality of customer experience in line with center goals
  • Achieve high numbers of New sales and conversion rates
  • Managing retention and student customer satisfaction
  • Ensure all operational targets given are being met (Revenue target/ New Sales/ Enquiry target)
  • Able to report on all aspects of the responsible areas related to sales and customer service
  • Fully updated of work and coordinate well to maximize customer experience
  • Identify opportunities to develop improve and add value to the customer service in line with the strategic goal of the center and the organization
  • Perform other duties assigned by the Line Manager.
  • Essential requirements (skills, knowledge experience & qualification(s)):
  • University degree
  • Upper-Intermediate level English ability, computing skills
  • Selling skills
  • Administration skills
  • 44 hours per week, working in shift, working in the morning shift or afternoon shift, working on the weekend
  • Willing to work over time during busy ti
  • Saturday duty rosters
  • Desirable requirements:
    • Strong communication skills
    • Self-motivated, results-oriented
  • Can-do attitude, be able to perform under pressure
  • Competitive salary with annual salary and bonus review
  • 13th-month salary
  • 15 annual paid leaves
  • 10 sick paid leaves
  • AON Healthcare Insurance + Annual Health Examination
How to apply:
All interested applicants should send their CV and cover letter to: recruitment-vietnam@acet.edu.vn with email subject: [City_Position_Name]. Please note that only shortlisted candidates will be contacted for interview.


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